The emails come from scammers portraying themselves as third party energy suppliers, according to a statement issued by Atlantic City Electric on Monday.
Atlantic City Electric advises customers to pay their bills online at atlanticcityelectric.com or through the mail. Customers should only open emails asking for payment sent by the electric company or a customer’s third party supplier.
The electric company advises that although it does contact
customers by phone, customers should verify that person is associated with the
company they claim, particularly if they are requesting an immediate payment.
This includes asking a person who shows up at the door for photo identification. If proper identification cannot be produced, customers should notify police and the company with whom the individual claims to be associated.
If a person is requesting past dues, customers should keep in mind that Atlantic City Electric always offers multiple options for paying overdue bills.
If customers have any doubt about the validity of a person’s claim to represent Atlantic City Electric, they should call the company immediately at 1-800-642-3780.