The store will be honored Friday morning, 11 a.m., with an event that includes the presentation of a $1,000 check to the Children’s Hospital of Philadelphia in honor of the store team.
Customers will receive free coffee all day, as well as 50 different surprises/gifts from the SurPrize Patrol. Prizes include Wawa gift cards to free hoagies, mugs, towels, and t-shirts.
There will be a Smilestone parade, described by Wawa as "a visual and tangible parade of the customer stories define the Wawa Way."
After a brief message from Store Operations Director Maureen Murphy, customers will share their Wawa stories.Associates will then be recognized through a special presentation, demonstrating the role they fill in customers’ lives.
Wawa will also introduce Robin Valentino from the Children’s Hospital of Philadelphia, and The Wawa Foundation will make a donation of $1,000 to CHOP in honor of the store team.
The festivities will be documented
for Wawa’s documentary “Smilestone Wawamentary."
Following its 50th anniversary celebration, Wawa began the presentation of 5-Star Service Awards, honoring the top stores throughout its chain for in-store excellence and customer appreciation.
All of the 5-Star Service stores are chosen as a result of Wawa’s Voice of the Customer surveys, which give insightful and direct customer feedback on everything from in-store operations, to customer service, to overall sentiment.
The stores have ranked within the top two stores for their Region based on overall satisfaction scores and customer ratings.
“We are grateful for our customers’ feedback so that we can continue to evolve and improve, as well as recognize the store teams that exemplify commitment to fulfill lives every day,” said Chris Gheysens Wawa’s President and CEO. “As a thank you to customers, during each stop the SurPrize patrol makes, free coffee will be handed out and special customers will be featured.”