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Frank Longo: Still Saving Soles at Nearly 70

Among the last of a disappearing breed, Longo fixes shoes and anything you can name — dispensing humor and health advice along the way.

 

After starting as a shoeshine boy in his father's shop on Asbury Avenue, Frank Longo has become a nationally recognized shoe and leather craftsman. Awards that hang on the wall of Frank's Shoe Clinic recognize him as a shining star of the industry.

But he's more than that.

Stop in at Longo's clinic at 10th Street and Simpson Avenue and you're just as likely to get health advice as you are to pick up boots with rebuilt heels.

Longo is a fountain of knowledge about how the body works, orthopedics, chiropractic and natural healing methods, and he loves to share it with his customers.

You might say Frank's is a clinic for the heart and soul, as well as for heels and soles.

Almost 70, Longo appears more fit and stronger than many men 10 years younger. A lifelong distance runner, he took a hiatus after his beloved wife and clinic manager, Carol, died seven years ago. But he said he is training for yet another marathon, putting the miles on his Asics running shoes.

“I couldn't run 40,000 miles and 50 marathons and not be healthy,” he said. “I'd be dead.”

He has developed quite a following of people seeking relief from aches and pains. To a customer who complains of knee swelling and pain, Longo recommends an ice cube held on the spot until it hurts from the cold. Repeat until swelling is gone, he urges. And he counsels her against trying Zumba. Too hard on the knees.

As you might imagine, Longo has learned a lot about people and their bodies in decades of repairing their shoes.

“I can tell if someone needs to be adjusted just by looking at the way they walk,” Longo said. And you can tell a lot about the way they walk by the way their shoes wear, he said.

Podiatrists and chiropractors have been known to send patients to Longo. He sells a selection of Spenco brand orthotic sandals and other shoes, as well as foot-care products like hammer toe cushions and insoles

Of course, repairing shoes — and other leather items, as well as zippers, lots of zippers — is Longo's bread and butter. Cash only, please.

Open from 9 a.m. to 5 p.m. Monday through Saturday year-round, Longo will see some 50 customers on a busy day. He keeps about 300 people “on file” and often greets clients by name. Ladies often get a charming compliment that they look good and maybe a corny joke or two.

It's not about quantity for Longo.

“Quality is what I stand for,” Longo said. “If I can't do it right, I pay (customers). But I've never had to.”

On a recent mid-winter Friday, the little bell on the doorknob jingles frequently, alerting Longo and Jim Sampson, his stepson and self-described “evil sidekick” that someone has entered the neat shop. Customers drop off and pick up shoes. One lady stops by just to say goodbye to Longo; she was in town to visit her elderly father, a longtime Longo customer, and is returning to California to prepare to bring her father out to live with her, at least temporarily. She invites Longo to come out to visit them.

The clinic is attached to Longo's house in Ocean City's Italian Neighborhood — as a sign erected in the front yard attests. Longo was born and reared right here in the neighborhood — the youngest of seven children born to Calabrian immigrants Joseph and Mary. “But that doesn't make me Jesus,” he wisecracks.

Longo grew up working at any job he could get to help bring money in — including delivering newspapers and shining shoes at the shop his dad started in 1935. He learned his craft and work ethic from his father.

Saying Longo is among the last of a disappearing breed is like saying Ugg boots have become popular in the last couple of years.

“There used to be 11 shops like this in this town,” Longo said, and dozens more between Atlantic City and Cape May.

Now, Frank's Shoe Clinic is the only shoe repair store of its kind in Ocean City. Sampson, retired from Ocean City Police Department, joined Longo in the workshop in the last couple of years. They listen to country music as they labor in the neatly organized workshop — after their morning ritual of watching a “Three Stooges” episode. Photos of Carol Longo watch over the two men; she and Longo were married for 25 years, since Sampson was about 11, and they still feel her presence in the shop.

Customers come from far and wide with their shoes, boots, jackets, luggage — even tents and golf bags — in need of repair. Four-inch stilettos, snakeskin boots, work boots, running shoes, boat shoes, sandals. Many are victims of dog chewing.

“We get a lot of dog bites in here,” Longo said. “I tell 'em I'll fix 'em once.”

Rarely will Longo turn down a request to fix someone's favorite shoe.

No doubt, this is just one way Longo has managed to stay in business in a trade that requires long, tedious hours in a workshop pungent with a smell of glue, which Longo and Sampson said they don't notice anymore.

“I'll do everything most people won't do,” rarely turning down a request, Longo said. He shows a visitor a 20-year-old snakeskin boot with a gaping hole.

“It's almost a lost cause because they've been around too long,” he said. “They don't want to hear 'no,' so we do it. It's almost a code blue, but not quite.”

Take the Ugg boot, Longo expounds. Because of the way it's constructed, an Ugg often will get a hole at the toe before the rest of it is worn out. For about $30, Longo will put a suede toe cap over the hole, thus extending the life of the $120 boot.

“You have to be innovative in this business to be successful,” Longo said.

Innovative, yes, but also true to the past. Longo uses a stitching machine from the 1930s, just one piece of equipment that has stood the test of time in this craft. A mechanical spinning shoe brush helps return shoes to their original shine. Longo is a stickler for this: Not only will your shoes be repaired when you get them back, they will look as close to new as possible.

One of Longo's many fans is Wilbur “Bill” Christie, father of N.J. Gov. Chris Christie, who lives in Manahawkin and was steered here by Allen's Shoes in Northfield when he asked where to get his old shoes repaired. Frank's, they told him: Exit 30 off the Garden State Parkway.

“So we get to Frank's Clinic and we find a guy who loves life and repairing and selling great shoes,” Bill Christie said. “He did a truly magnificent job on my worn Florsheims — full sole and heels. They came out looking like new. He is a proud and skilled man, clearly a model for all of us.”

The two men shared a rapport.

“He was a breath of fresh air and yes, he loves our governor,” Christie said.

U.S. Rep. Frank LoBiondo, R-N.J., recently picked up the burgundy wingtips Longo had repaired for him.

“He's an artisan,” LoBiondo said. “And he has a great sense of humor.”

Mary Ann Seitzinger and her husband Jim, of Ocean City and Allentown, Pa., brought a bag of shoes, including some belonging to their grandchildren, to Frank's on a recent morning.

“My granddaughter has cerebral palsy and she drags her feet,” Mary Ann Seitzinger said, so Longo helps repair the worn parts.

“He's been fixing mine for 30 years,” Jim Seitzinger said. “He's a good guy and he certainly knows what he's doing.”

Longo, who turns 70 on April 1, does it all with a healthy dose of levity and good will.

“We save the soles here and we take care of the heels,” he quipped before getting back to work.

Those snakeskin boots won't fix themselves.

Related Topics: Dispatches National, Frank Longo, Frank's Shoe Clinic, Jim Sampson, and dispatches

Cindy Nevitt

9:51 am on Saturday, February 25, 2012

Frank also will replace or repair torn straps on purses, replace missing rivets on jeans, capris and jumpers, and fix almost any article that requires stitching by machine. He's best known for shoe repair, but he will tackle other jobs. Last week, he helped my daughter get a good fit on a ridiculously high pair of heels -- his observation: These shoes are made for sitting -- by inserting pads beneath the balls of her feet and doubling up on the cushions in the heels of the shoes. And then he gave her a shoe horn so she could get her feet properly into her shoes! A true gentleman in addition to a master craftsman.

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nancy neal

10:34 am on Saturday, February 25, 2012

Our family has been going to Frank for many years all the ballets slippers ,shoes and any other item that needed love was taking care of by Frank.He is so kind and I look forward to his health advice. I am happy to see him back on the running trail and wish him many years of good health Thank You Frank

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Karen Scanlon

11:15 am on Saturday, February 25, 2012

Frand is a true gem in Ocean City. My daughter lived in Philly and all the walking she did in the city took a toll on her dress shoes. Frank did a great job making them like new again.

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sam lavnerw

12:10 pm on Saturday, February 25, 2012

I don't know what I look forward to more - being in Frank's fascinating workshop while talking with Frank - a very interesting guy, or the site of my rejuvenated shoes. Great subject and story, Jeanne.

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Jean Bell

3:27 pm on Saturday, February 25, 2012

Frank Longo is one of the nicest persons that I know. His wife, Carol, was a long-time friend and her presence is still in the front of the pristine shop that he keeps. He recalls my name although I don't visit frequently, but continues to mend both my shoes and my "sole".

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JOBETH SHERBY

4:18 pm on Saturday, February 25, 2012

Frank is simply the best!!!! We grew up together in OC and he is still one of the nicest people I know!!! JoBeth Tolson Sherby

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Parker Miller

6:57 pm on Saturday, February 25, 2012

A true gentleman! I don't know if I'd call his skill with leather a good craftsman or an artist. And his charges are very reasonable.

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Mary D'Amico

7:30 pm on Saturday, February 25, 2012

what tremendous talent! I met Frank and Carol from a boyfriend they were friends with. what a lovely couple they were. Carol was a Sweet women.She also had a great sense of humor. Carol fixed luggage n purses for me and Frank fixed my cowboy boots and shoes when I lived up that way. I send people from my end of the county to them all the time. Perfection...that's all I can say!

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Mary D'Amico

7:34 pm on Saturday, February 25, 2012

P.S. Jeanne,...great job on the story!

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Joan Klein Phillips

9:15 pm on Saturday, February 25, 2012

I have known Frank and his family for years. We shared a love of Ocean City, running and both attended OCHS. He has cared for 4 generations of shoes in our family (Klein, Phillips, and Rogers shoes!) with amazing dedication and skill. No matter where we lived, we never found anyone to equal his craftsmanship. Thank you Frank!!!

Joan Klein Phillips

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Esposito Laureen

10:24 pm on Tuesday, February 28, 2012

For 4 years I had pain in the ball of my feet. In 4 minutes Frank cured me. I went in for some repairs and asked about shoe inserts for the pain in my feet. Frank gave me a simple exersise to do and I was cured. I had been to the foot doctor and he wanted me to live my life on anti- inflammatory medicine and told me that I had bruised the ball of my feet, but had not broken any small bones. Sheesh! I had plantar fascia and Frank knew the cure. I could never thank him enough for his advice and have sent others to him with the same problem. Wonderful craftsman, wonderful person. We are lucky to have him in our town :)

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